When I joined the team, our emails were a little out of date. We decided that better looking emails could help legitimize our company in the eyes of customers. After a lengthy design process, we finally had nicer, cleaner looking emails that were more in line with our brand. Next, I had to code the email as a reusable email template. Honestly, coding email HTML is one of the most frustrating things due to the fact that it's like coding HTML 30 years ago.